Working with RESYN

Our Process

At RESYN, we’re committed to providing the best service for our customers, and we’re proud of our high customer retention levels. We’ve provided UK businesses with bespoke resin flooring systems for over 40 years.

We have extensive experience across industrial and commercial sectors and our highly qualified and knowledgeable employees are trained to support customers at every stage of the process. When you’re working with RESYN, you’re in safe hands.

Each step of our process is meticulously planned and executed. We deliver a service tailored to your business and your specific requirements. From consultation to aftercare, our team will be on hand to make the process seamless.

1. Consultation

When you contact us for an initial consultation, our experienced advisors will take the time to understand your specific needs and requirements to create a detailed project brief. This includes outlining:

Products and systems
Surface preparation
Area size
Programme requirements
Surrounding environment
Budget

2. Quotation

Once we have completed the consultation process, we’ll provide you with a quotation based on our findings and your specific requirements, including details of:

Processes
Products and systems required
Project costs
Project specifics
Programme requirements

3. Pre-Start Consultation

Your project will be assigned to a dedicated Contracts Manager and alongside your Account Manager they will be responsible for reviewing and agreeing on site- specific details like dates, start times, risk and methods statements and details on the installation teams.

4. Installation

Our experienced installation teams will attend your site and carry out the installation to the highest of standards. The teams are briefed prior to installation and will follow all the details listed in the previous steps, the agreed quotation, and site-specific requirements. These also include:

Site inductions
H&S monitoring
Project sign off

5. Post Installation

Once we have finished the installation and you are happy with our work, we’ll stay in touch to assist with any further support you might need. Our aftercare services include:

Cleaning and maintenance advice
Customer feedback
Inspections
Rapid response repairs

At Resyn, we listen to your needs, assess the environment and use our longstanding experience to recommend a solution that fits your requirements. That’s why we’re the ‘go-to’ resin installers for many clients across the UK.

For examples of our work and the installation process, visit our YouTube channel. To find out more about working with RESYN, get in touch with one of our experts today.